Portal is a smart access platform that transforms legacy locks into SmartLocks at zero cost, offering seamless entry for guests and residents while providing property managers with a scalable SaaS solution that improves operational efficiency.

Portal is designed for hotels seeking to elevate guest experiences, residential buildings aiming to modernise access whilst reducing management costs, and commercial properties looking to streamline operations with smart access technology that delivers measurable ROI.

Yes! Portal's innovative Module upgrades virtually any electronic lock into a SmartLock for free, with minimal installation effort. Our team conducts thorough compatibility audits and provides step-by-step guidance for a seamless 'plug + play' retrofit process, typically completed in under 5 minutes per door.

Portal automates access management, eliminates manual key handling, and provides actionable real-time insights via the Building OS. Properties typically report a 70% reduction in key-related issues, 40% less front desk traffic, and significant time savings that allow staff to focus on enhancing guest experiences rather than administrative tasks.

Absolutely. We implement enterprise-grade security and GDPR-compliant data handling. Our systems undergo regular penetration testing and security audits to ensure your property and guest data remain protected to the highest industry standards.

We provide 24/7 multilingual customer support, an extensive knowledge base, and dedicated account managers for enterprise customers. Our EU-based support team achieves a 95% first-contact resolution rate and typically responds within 3 minutes to ensure your operations run smoothly at all times.

Yes, Portal seamlessly integrates with all major property management systems including Opera, Mews, RMS Cloud, and others through our robust API. Simply connect your reservation system or preferred guest experience app via our marketplace with the tap of a button.